Privacy Policy - Castle
You acknowledge and agree that your use of this Website is made available by Castle (which we may refer to as "we," "us," or "our") and provides access to the services provided by Castle for purposes of downloading navigation, device instruction and other information about Castle ("Services"). This Privacy Policy (hereinafter referred to as "the Policy") sets out the data processing practices of Castle when you use Castle website in India or anywhere else around the world and explains what personal information we collect, why we collect it, how we protect it, who has access to it and what your rights are.
Data that we gather
Data that we gather
1) Information that you provide to us
You can also make known to us how we may contact our support team through the official methods provided on our site. For example, we may collect the following types of information from you: your name, address, email address and telephone number; your place and cause of birth; the content of any correspondence between you and us (including the messages sent from our App), as well as any information that would assist with troubleshooting a problem or receiving customer support (e.g. model or version of Android device). We gather your posts here and provide some light moderating signals in an attempt to keep the conversation at least as civil as, say, a comments section.
2) Data gathered automatically
When you visit Castle, our servers may automatically log your computer’s IP address, browser type/device type, the pages of our site that you visit and the time spent on those pages along with certain technical information about these which can assist in identifying you or other users. This is data for speeding up loading times on page for mobile users, protect and control abuse.
3) Cookies and related technologies
Castle can depend on local storage or cookies:
Remember your settings and remember your preferences (for example, your language or consent management).
Post Content (so that web pages load faster),
identify the best guides, and where users are dropping out.
How to control cookies You can control and/or delete cookies as you wish.Some of the site functionality may not work properly if you don’t have cookies enabled.
How we utilize data
How we utilize data
Information is used by us to:
provide you with directions and tools so that the remains of these sites,
answering support requests, and updating help documentation,
ensure the site is secure and safe to use,
enforce our policies; and comply with the law.
We don’t sell your personal information.
When we exchange data
When we exchange data
We may only reveal specific details on a need to know basis:
The output of the work is additional tooling for data governance enforced by hosting, security and analyt1cs providers.
For legal and security reasons (to fulfil law regulations or to protect other users and services);
alterations to the business (such as a reorganization) and do so only with sufficient safeguards.
Embedded content and third-party links
Embedded content and third-party links
We may embed or link third party content such as video players or widgets of castle pages. Some of our third-party partners may collect data from you when you go to their content. Castle is not responsible for the privacy practices or the content of such third-party websites.
Retention and your decisions
Retention and your decisions
Data is only stored for as long as it is reasonably necessary for operations, security and support. Support messages may be retained to respond to your inquiry and improve support in the future.
To the extent required by applicable law, you have the right to obtain a copy of, request access to or correction of, and/or request the deletion of certain information. Please contact Castle customer service by submitting a request at our official channels on our website. We may need to verify your request in order to protect your privacy.
Updates on security and policy
Updates on security and policy
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. We may update this policy as Castle evolves—the latest version will live on our website.